Terms of Service
The Curaçao Dine Around Plan is an official product of the Curaçao Hospitality and Tourism Association in collaboration with the Curaçao Tourist Board, providing prepaid plans to enjoy a meal at participating restaurants. Fortress Interactive NV with its registered seat in Curaçao, is responsible for the development, management and maintenance of the Curaçao Dine Around Plan and the platform www.dinearoundplan.com
Participating restaurants are selected by the Curaçao Hospitality and Tourism Association. A restaurant must first comply with specific standards and requirements, that guarantee a positive dining experience to every visitor. Every participating restaurants has agreed on offering a three course meal and/or a dining experience that is equivalent to the price paid per meal.
Feel free to review your experience at our participating restaurants, as this will help them and us maintain the desired level of service. If you feel that a specific restaurant should not be part of the Dine Around Plan, we invite you to share your findings with us and we will immediately reevaluate their participation in the Dine Around Plan.
PRICE AND PURCHASE
Our platform provides you with the service and convenience of purchasing prepaid Dine Around Plans to be used while on the island at participating restaurants. All participating restaurants have agreed to provide you with meals and a service of equal value as the price you pay per meal. All prices are listed in U.S. Dollars (USD) and are guaranteed after your order has been confirmed, your credit card has been charged, and your purchase is completed.
As this platform is not responsible for your experience at the participating restaurants we do not offer a refunds, exchanges or cancellations of any purchases. Nevertheless, because we are aware that every situation is different, we are willing to evaluate any valid request for a refund or a compensation.
Our platform may occasionally offer you additional products and services that complement your experience in Curaçao. Please contact our us if you have any questions regarding your purchase.
Immediately after you submit your purchase and your credit card has been charged, you will receive an email (and SMS) notification. Please follow the steps in the notification carefully in order to complete the process and be able to completely experience our platform and your Dine Around experience. You will receive your digital ticket/coupon(s) and you can print them out if you desire.
In some instances where the physical tickets or bar code electronic ticket is not yet available, the delivery update acts as your confirmation until the ticket is delivered. Your order may be finalized even if you do not receive an Order Confirmation, finalized invoice or an updated status email from us. Never make an assumption about the status of your purchase because you have not been contacted by us, as we may encounter technical issues.
CREDIT CARD PURCHASES
The Dine Around Plans offered on our platform have no starting date, so you may purchase them long in advance. The starting date will be the moment you visit one of the participating restaurants for the first time and your ticket/coupon is scanned for the first time. After this initial scan your Dine Around Plan will be valid for a period of two months. Through your account you can keep track of your Dine Around Plan and how many meals/scans you have left.
In the event that any statement in any translated version of this Web site conflicts with the English version, the statement in the English version shall prevail.
LIMITATIONS OF LIABILITY
The Curaçao Dine Around Plan (and www.dinearoundplan.com) nor any of its partners are responsible for providing transportation or reimbursement of travel-related expenses under any circumstances unless those items are specifically included as part of a purchased plan or package through our platform. Our platform is not responsible for the conditions and or services at any of the participating restaurants.